Warranty & Policies

 
At Reda Solutions, we want to provide satisfaction and peace of mind to all our clients. Here is our warranty policies.

New computers, products and accessories:
1 year minimum.
Many products come with 2 years, 3 years and 5 years warranty with no extra fee.

Used computers, products and accessories:
30 days warranty.

Hardware installations:
Installations made by our experts are 3 months warranty. however, this rule doesn’t apply in case of bad usage or after any change on the install. Physical damage, accidental or not, that happens during this periode voids all warranty.

Hardware repairs:
once you are satisfied with the repair, you have 30 days warranty on labour. you will be able to test your device during this period of time. in the case of a defective hardware provided by Reda Solutions and still covered by the warranty, the replacement is free of charge even after 30 days. Physical damage, accidental or not, that happens during this periode voids all warranty

Software installations and repairs:
In the case of a virus removal, system reinstall or any software related fix, no warranty will be applicable unless discussed and established clearly with the technician before troubleshooting. some exceptions apply:

New computer bought at Reda Solutions and installed by an expert
– 30 days warranty on any problem related to the installation

Computer build by Reda Solutions with operationg system included
– 30 days warranty on any problem related to the installation